Software Updates

Please note that Garmin Southern Africa cannot be held liable for damages done to Garmin products as a result of service work performed by a non-authorized dealer. Please feel free to contact us for any assistance in this regard.

Before contacting Garmin Product Support please ensure you have updated the software on your Garmin device, this can often fix problems you may be experiencing. You can update your software here. For your convenience, we suggest going through our FAQ's to troubleshoot.

 NEW: NavWorld Durban walk-in service centre is now opened. 

     NavWorld Durban - New offices
     Address: 1st Floor, Unit 19, Island Business Park, 23 Flanders Drive, Mount Edgecombe
     Telephone: 031 502 38474
Walk-in Service Centres - Managed by NavWorld

 NAVWORLD -  Johannesburg  NAVWORLD -  Pretoria / Centurion

 38 Langwa Street (Entrance)  Unit 2 Oxford Office Park
 Malibongwe Dr & Hammer Ave  3 Bauhinia St
 Strijdom Park  Highveld Techno Park
 Randburg  Centurion
 2169  0169
   S26° 04' 57.2"  E027° 58" 37.7"  S25° 52' 51.4"  E028° 11' 03.3"
 Phone  011 791 0204/5  012 665 0855 / 0765
 NAVWORLD - Durban  NAVWORLD -  Cape Town

 1st Floor,  Unit 7, M5 Freeway Park
 Unit 19, Island Business Park,  Upper Camp Road
 23 Flanders Drive,  Maitland
 Mount Edgecombe  Cape Town
 4302  7405
   S29° 42' 33.0" E031° 03' 00.9"  S33° 55' 40.5"  E018° 28' 45.8"
 Phone  031 502 3847  021 510 0224
To find a NavWorld centre near you, please visit:
NAVWORLD Walk-in Service Center
Operating Hours

Monday - Friday: 07h30 - 17h30 (JHB & PTA)
Monday - Friday: 08h00 - 16h30 (CPT & DBN)

Saturday: 09h00 - 13h00 (CPT, DBN and JHB)
   09h00 - 12h00 (PTA)

Sundays and Public Holidays: Closed

Technical Call Centre

For all Garmin products except - (All Aviation queries are to be directed to:

Phone: 0861 GARMIN (427 646) (maxi call from S.A. landline)
Phone : +27 (0)11 251 9800 (landline)
Monday–Friday: 8:00 – 16:30  Central Africa Time Zone (CAT) 

Saturdays: Walk in customer service available at Navworld 9:00 - 12:00 (CAT)

NAVIGON by GARMIN branded Mobile Apps Support Only
Phone: +27 (0)21 200 0779
Monday - Friday: 10:00 AM - 02:00 PM and from 03:00 PM until 6:00 PM

Central European Time Zone (CET) 
Hotline available in English only. Local tariffs may apply.

not for Personal Navigation Device & GARMAP support purposes

Garmin Repair Centre

We work hard to make sure all Garmin devices are durable and dependable, but sometimes things do go wrong. 
Faulty devices can be sent to Our Repair Centre in Johannesburg, for one of our agents to assess and provide you with the best possible solution.

Unsupported devices.

 Physical Address     Postal Address
  38 Langwa Street
  Strijdom Park
     P O Box 2587