Support

Software Updates

Please note that Garmin Southern Africa cannot be held liable for damages done to Garmin products as a result of service work performed by a non-authorized dealer. Please feel free to contact us for any assistance in this regard.

Before contacting Garmin Product Support please ensure you have updated the software on your Garmin device, this can often fix problems you may be experiencing. You can update your software here. For your convenience, we suggest going through our FAQ's to troubleshoot.

 IMPORTANT NOTICE: The NAVWORLD Cape Town walk-in service centre has moved premises. 

   NavWorld Cape Town
     New Address: Unit 7, M5 Freeway Park, Upper Camp Road, Maitland
     Telephone number stays the same: Tel 021 510 0224
Walk-in Service Centres - Managed by NavWorld

 NAVWORLD -
 Johannesburg
 NAVWORLD -
 Pretoria / Centurion
 NAVWORLD -
 Cape Town

 Address 







  
 38 Langwa Street (Entrance)  Unit 2 Oxford Office Park  Unit 7, M5 Freeway Park
 Malibongwe Dr & Hammer Ave  3 Bauhinia St  Upper Camp Road
 Strijdom Park  Highveld Techno Park  Maitland
 Randburg  Centurion  Cape Town
 2169  0169  7405
 Phone  011 791 0204/5  012 665 0855 / 0765  021 510 0224
 E-mail  info@navworld.co.za  infopta@navworld.co.za  infocpt@navworld.co.za
 
NAVWORLD Walk-in Service Center
Operating Hours

Monday - Friday: 08h00 - 16h30 (PTA and JHB)
Cape Town Branch: 09h00 - 17h00

Saturday: 09h00 - 12h00 (PTA and JHB)

Sundays and Public Holidays: Closed

 
Technical Call Centre

For all Garmin products except - (All Aviation queries are to be directed to: Avionics.europea@garmin.com)

Phone: 0861 GARMIN (427 646) (maxi call from S.A. landline)
Phone : +27 (0)11 251 9800 (landline)
Monday–Friday: 8:00 – 16:30  Central Africa Time Zone (CAT) 
Email:

Saturdays: Walk in customer service available at Navworld 9:00 - 12:00 (CAT)

NAVIGON by GARMIN branded Mobile Apps Support Only
Phone: +27 (0)21 200 0779
Monday - Friday: 10:00 AM - 02:00 PM and from 03:00 PM until 6:00 PM

Central European Time Zone (CET) 
Hotline available in English only. Local tariffs may apply.

not for Personal Navigation Device & GARMAP support purposes

Garmin Repair Centre

We work hard to make sure all Garmin devices are durable and dependable, but sometimes things do go wrong. 
Faulty devices can be sent to Our Repair Centre in Johannesburg, for one of our agents to assess and provide you with the best possible solution.

Unsupported devices.

 Physical Address     Postal Address
  38 Langwa Street
  Strijdom Park
  Randburg
  Johannesburg
  2169
 
     P O Box 2587
   Northriding
   2162