Support

Software Updates

Before contacting Garmin Product Support please ensure you have updated the software on your Garmin device, this can often fix problems you may be experiencing. You can update your software here.

For all Garmin products except - (All Aviation queries are to be directed to: Avionics.europea@garmin.com)

Monday–Friday: 8:00 AM–5:00 PM Central Africa Time Zone (CAT) 
Phone: 0861 GARMIN (427 646) (share call from S.A. landline)
Phone: +27 (0)11 251 9800 (landline)

Email:

After hours support
Monday-Friday: 5:00 PM-6:00 PM & Saturday 09:00 AM – 1:00 PM Central Africa Time Zone (CAT) 
Phone : +27 (0)11 251 9800 (landline)

NAVIGON by GARMIN branded Mobile Apps Support Only
Phone: +27 (0)21 200 0779
Monday - Friday: 8 am – 8 pm
Central European Time (CET)
Hotline available in English only. Local tariffs may apply.

not for Personal Navigation Device & GARMAP support purposes

We work hard to make sure all Garmin devices are durable and dependable, but sometimes things do go wrong. 
Our Service Centre will help identify and correct any problems with your Garmin device. Where necessary, 
we can assist you with returning your device for repair or replacement.

Our goal is to keep your Garmin device in your hands, where it does the most good. As you describe your query
to us, we will recommend common solutions that may solve your issue. If it's not possible to resolve your problem,
we will recommend the nearest repair centre where your Garmin unit can be sent to.